Shipping policy
At VK Imitation, we are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how we process, dispatch, and deliver your orders.
Order Processing
All orders are processed within 1β3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email or message containing your tracking details, where available.
Shipping Time
Delivery times may vary depending on your location and the shipping method selected at checkout.
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Standard Shipping: 3β7 business days
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Express Shipping: 1β3 business days, where available
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International Shipping: 7β15 business days, depending on the destination
Please note that these are estimated delivery times and may be affected by weather, public holidays, courier delays, customs procedures, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated based on your delivery address, order value, package weight, and selected shipping method. The applicable shipping fee will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions. Any applicable terms and minimum order requirements will be clearly mentioned on our website.
Tracking Your Order
After your order has been dispatched, you may track its progress using the tracking number provided by our shipping partner. Tracking information may take some time to become active after dispatch.
If your tracking information has not been updated for several business days, please contact our customer support team for assistance.
Delivery Issues
Please ensure that your shipping address, phone number, and other delivery information are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product. We will review the issue and assist you according to our applicable policies.
If a package is marked as delivered but you have not received it, please contact us promptly so we can assist with the shipping carrier investigation.
International Orders
International customers may be responsible for customs duties, taxes, or other charges imposed by the destination country. These charges, if applicable, are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team at vkimitation07@gmail.comΒ or +91 87993 62366. We will be happy to assist you.